Beta 80 CAD in the recently inaugurated 112 PSAP in Bolzano
This is the seventh PSAP launched by Beta 80 in 2017.
Bolzano, Italy – October, 2017. On October 17th, The Trentino Alto Adige Region inaugurated its newest first level PSAP in Bolzano, which will serve an Alpine area of 7,400 km² and a population of 600.000.
A new and improved service for all citizens.
The new state-of-the-art PSAP features 10 workstations complete with Beta 80’s emergency management software suite which allows the 15 call takers to record, register, qualify, localize and dispatch the calls to the most appropriate agency. Due to the high volume of tourists and visitors throughout the year, the PSAP includes a translation service in 38 languages, a record for Italy.
This is Beta 80’s second PSAP in the region; the first one in Trento was inaugurated at the beginning of the year. The two PSAP are built to be fully integrated, redundant and fault tolerant; ether one can thus serve as backup for the other in case any unforeseen event. With this new PSAP the Trentino Alto Adige Region transitions completely to the European Emergency Number system, eliminating all other numbers in favour of the 112 as per EU regulations.
BETA 80: A result beyond expectations
Bolzano is the seventh PSAP launched by Beta 80 in 2017. For each PSAP, Beta 80 identified and analysed the customer’s needs and offered the most suitable solution. The activation of these PSAPs, consolidates Beta 80 Group as a national reference partner for Emergency and Crisis Management, especially for the European Emergency Number 112.
About Beta 80. For over 25 years, Beta 80 has been developing innovative technology to provide tailored public safety solutions that go beyond the expected. Our iO® solution is a leading software platform for PSAPs and emergency call centers in several countries. Today, it covers 33.000 municipalities and protects more than 27 million citizens. It’s currently active in Italy, USA, Europe and Central America with over 62 PSAPs (Law, EMS, Fire, Healthcare systems, Civil Defense) and Control Rooms.