Welcome to Beta 80 Blog
Beta 80 experts take you into the world of Public Safety Communications
What is the revolutionary PEMEA project?
There are hundreds of emergency apps in Europe, such as Where ARE U. These apps all have geolocation function that send the caller's location to the PSAP. Unfortunatley the localization abilities are only active in specific areas (such as the single country or...
If I Can Use an App to Order Uber or a Pizza; Why is 911 so App Unfriendly?
A mature smartphone platform is loaded with apps, distracting us with texts, emails, YouTube, favorite TV shows streaming, tweeted news of the day, so much so that many millennials appeared glued to the screen no matter where they are. To some, they seem disconnected...
EENA Conference 2017: the aftermath.
EENA 2017 is over and Beta 80 Group was happy to have been part of such a great event for Public Safety. Read Luca’s thoughts and intake.
What Does “Customer Service” Mean to a Public Safety CAD Company?
We are all customers for a variety of companies. For the most part, we all know what good and bad customer service is. I go to a coffee shop and the barista takes my order in a cheery manner, gets my order correctly and serves me with a delicious cup of, “just what I...
On the short film “Dispatch”.
I recently watched a film about my former career called Dispatch on YouTube. It is short, at less than seven minutes, 28,000 views on YouTube, well done with good production values and an illuminating focus within a single incident of focusing on the unique stress of...
Built by Dispatchers, for Dispatchers
When emergency dispatchers are on the phone, helping callers, creating events for response so the radio dispatcher can send law, fire or medical resources to help the caller in need, the job they do, and rightly so, is important; important for a low grade dispute with...